Urbest

Job tracking platform for a Commercial Center

How to centralise all jobs and make all contractors collaborate using one application? Discover how SCC property managers chose Urbest to have peace of mind and efficiency to manage all operational activities.
15
Pro users
3 companies
Contractors

Challenges for the Property Manager

Scattered information accross multiple tools: CMMS from one supplier, Excel, scheduling tool... which are detrimental to fluid and efficient interactions
Multiple source of truths (walkie-talkie, sms, call, email, CMMS) lead to broken communication or gaps in discussions resulting in a lack of transparency and reducing the capability to understand what goes on.
Optimise internal processes and contractors' processes in order to break the silos and stop paying X times for Y tools.

What Urbest changed

A unique entry point for all jobs to be done: maintenance, cleaning, security, request to management.
Reduced time spent on admin tasks and an easier supervision of contractors for the property manager.
Faster communication with contractors leading to higher reactivity and quality of service for shops.
Autonomous and empowered contractors with a stronger sense of responsibility.
Reduced cost of IT tooling with one single platform for all.

Used services

What made the difference

Easy to use

Instant adoption from all users, including people who never had a smartphone before.

Customised services

One single platform to onboard all services. Instead of managing silos, the property manager simply replicated contractors' categories inside Urbest in 2 minutes.

KPIs

What they say

TomShopping Mall ManagerCrystal clear, intuitive and easy to use for us. Thanks to the ease of use and fluidity, Urbest fastly became our daily friend because it answers some real daily problems linked to job monitoring, planning and reporting.
FabriceCleanerIt’s very simple to report jobs or faults. When I first used it, I had the feeling I had a gift.

See more case studies

Facility management

Find out how CBRE and Engie were able to improve their reactivity and service to occupants with Urbest’s collaborative platform.

Office building of 16 000 sq meters managed by CBRE, Engie for multi-technical services and Urbest for the collection, management and tracking of job requests.

See case study

Local government

Urbest allows you to plan and organize the maintenance and services of all the administrative buildings of all the local authority.

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Education

At High School Pierre Simon de Laplace 1,200 students and 400 teachers or administrative staff are visiting the high school daily.

See case study

Healthcare

Close to the city of Évreux, La Musse is a rehabilitation hospital with 3 hospital pavilions, student accommodation, training institutes, a sports medicine center, a chapel and much more in a 55 hectare park.

See case study

Switch from silos to collaborative work

Hugo Gervais
CEO and co-founder

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